On The Go Moving and Portable Storage
  
 43 Google reviews 
 
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 Posted on Google  
 
  
 
 
 M. To 
 
 
 
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All moving parts to coordinate this storage, transport, and relocation are smooth and effective, not to mention flexible for when plans unexpectedly change. Thanks, crew!

Owner's reply
Thank you, M. To, for the wonderful review. We’re glad our team could keep the storage, transport, and relocation smooth and adapt when plans changed. We appreciate your trust and kind words and are here if you need anything in the future.

Thank you for your review,
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 M Beach 
 
 
 
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Getting the Pod delivered and set up went smoothly.  Pricing was reasonable.
I cleaned out my pod the day my credit card was charged for a full month. It took some time, but was able to get a partial refund.

Owner's reply
Thank you for letting us know the delivery and setup went smoothly, and I’m very sorry for the poor service you experienced afterward. It’s unacceptable that you couldn’t reach our Edmonton branch and that the promised refund was not processed; I appreciate how stressful and sketchy that must have felt. I’ve escalated this to our Edmonton manager and billing team for immediate review, and any eligible refund will be issued promptly. We will contact you using the information on your account within 48 hours to confirm the resolution.

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 Posted on Google  
 
  
 
 
 Doug McLennan 
 
 
 
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Friendly prompt service with an understanding of how stressful the moving experience can be. Definitely recommend On The Go!

Owner's reply
Thank you, Doug, for the kind words and for recommending On The Go. We’re glad our team could provide friendly, prompt service and help ease the stress of your move. We appreciate your trust and look forward to assisting you again or helping any friends and family you refer.

Thank you for your review,
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Shawn Riley 
 
 
 
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The best customer service I have ever had any where. The staff are kind compassionate people who are diligent in their service. The unit I rented for it's size I couldn't have found a better price and I tried. I would definitely recommend them to my friends! And it's because this company offers a great deal and great customer service! Great Job to John and all the other staff there I appreciate the service you guys provide.

Owner's reply
Shawn, thank you for the wonderful five-star review and for recommending us. We’re thrilled John and our team provided compassionate, diligent service and that you found the right-sized unit at a great price. We appreciate you recognizing our staff and will share your kind words with John and the team. If you need anything in the future, please reach out.

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 Posted on Google  
 
  
 
 
 Anne Kenyon 
 
 
 
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Outstanding service from the initial inquiry to delivery and pick up. They found the most cost effective solution for me. The delivery man was very skilful and thorough in that he made certain the pod was balanced and oriented best for our needs.  They were timely with all aspects of this move and our goods were transported without incident. The rate was very reasonable and all members  get a 10 star review.   I was not aware they also had UHaul vehicles available but will know for next time. !

Owner's reply
Thank you, Anne, for the wonderful 5-star review and for sharing such detailed feedback. We’re glad our team found a cost-effective solution and that the delivery professional took care to balance and orient the pod to suit your needs. Your kind words about our timeliness, safe transport, and reasonable rates mean a lot, and we’ll be sure to share your 10-star praise with the whole crew. We’re pleased you discovered our U-Haul rentals and look forward to helping with your next move.

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 Posted on Google  
 
  
 
 
 Lacy 
 
 
 
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John and the team at On the Go were fabulous to work with! We recently moved into our home after renovating and the moving crew and contractors remarked that the interior of the crate was so dry and clean - the best they’d ever seen after being stored for over a year! All of our items were returned to us as they left and the climate controlled storage was a perfect solution for our wood furniture to ensure that it lasts for years to come. Thank you!

Owner's reply
Thank you so much for the wonderful review, Lacy. We’re delighted John and the team provided a smooth experience and that the crate stayed dry and exceptionally clean during storage. It means a lot that our climate-controlled storage kept your wood furniture in great condition, and we appreciate you trusting us with your belongings. We look forward to helping you again whenever you need us.

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 Posted on Google  
 
  
 
 
 Leo Urrutia 
 
 
 
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Lifesavers! Incredible customer service and fast response.
We used On The Go Moving for our recent two-stage move (going into storage and then into our new home). We hit a major unexpected snag when our belongings wouldn't all fit into our initial container. When I called for a second pod, they immediately dispatched one, and it arrived just as our movers were finishing up with the first.
​To make things more complicated, the delivery to our new house was a massive challenge because the neighborhood is an active construction zone. However, John and Sean (the driver) were super helpful, patient, and absolutely great to deal with. Fantastic, responsive service from start to finish!

Owner's reply
Thank you, Leo. We're thrilled to hear our team could help during your two-stage move and quickly dispatch a second pod when needed. We're especially glad John and Sean made delivery smooth and patient despite the construction challenges. We'll share your kind words with them and the whole team, and we appreciate you choosing On The Go Moving.

Thank you for your review,
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Chris Chapman 
 
 
 
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These guys are great!

Owner's reply
Thank you, Chris. We're glad you had a great experience and appreciate your kind words. We look forward to serving you again and will continue working to earn that fifth star.

Thank you for your review,
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Stephanie MacDonald 
 
 
 
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We have worked with this company over the past couple of years to support the transportation of items from our clients’ offices to event sites, and they have consistently been a pleasure to work with. They communicate clearly and remain flexible in accommodating our needs.

Thank you so much for everything you do.

Owner's reply
Thank you, Stephanie, for your kind review and for trusting us over the past couple of years. We're glad our clear communication and flexibility have supported your needs, and we appreciate the opportunity to assist with your clients' events. We look forward to continuing our partnership.

Thank you for your review,
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nathan T 
 
 
 
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Amazing customer service, flexibility, and quick pod movement

Owner's reply
Thank you, Nathan — we appreciate the kind words about our customer service, flexibility, and fast pod movement. We’re glad we could make the process easy for you and look forward to helping again whenever you need us.

Thank you for your review,
  
 
  
 
 
 
   
 
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